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BRIEFS AND SPECS
So you've decided that your Web site needs an overhaul. Before you start work, however, you and your Web design firm need to do a bit of planning.
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Web Site Evaluation Facts that Matter
20% of Web site visitors will abandon their purchase if they have to contact customer service. (Boston Consulting Group reseach, 2000)
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Useful Web Site Auditing Links

The AuditIt team spends a lot of time reading about all aspects of Web site development and ebusiness. It goes with the territory, you understand. That means spending time with our heads stuck in books. But books date very quickly.

The Internet changes by the day: yesterdays “killer app" is today's anachronism. So, we rely on the thousands of words published daily on the Web.

The Internet is abuzz with opinions on developing, maintaining and promoting an effective Web site.

  • You need to know your market
  • You need to know what your competitors are doing
  • You need to know what's happening at the "cutting edge"
  • You need to know what products and services can help

"Knowledge is power." (George Eliot, 1876) And its out there online.

Select your area of interest below and click to read articles and find sites that will improve your knowledge or provide the service you need.

Accessibility
Community & Community Content
Content
Cost Effectiveness/Financing
Customer Relationship Management
Customer Service (Responsiveness)
E-bus: Affiliate Marketing
E-Business
E-business: Email Marketing
Ebusiness Advertising
Facts That Matter
General Web Development
Legal
Product Content
Public Relations
Security
Technical Reliability & Performance
The Word on the Web
User-Friendliness
Web Design
Web Visibility - Findability


"Knowledge is the most democratic source of power." (Alvin Toffler, 1990)
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